Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the typical shipping timeline for furniture orders?
Most in-stock items ship within 5-7 business days. Custom upholstery or made-to-order pieces generally take 4-6 weeks for delivery depending on your location.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in original condition. Please note that custom-made furniture may be subject to a restocking fee.
Are your fabrics pet-friendly and stain-resistant?
Absolutely. Our curated collection includes high-performance fabrics specifically designed to resist stains, odors, and wear from pets and high-traffic households.
Can I request fabric swatches before making a purchase?
We encourage it! You can order a complimentary swatch kit through our website to see and feel our textures and colors in your own home's lighting.
Do you provide financing options for larger purchases?
Yes, we partner with specialized providers to offer flexible monthly payment plans, allowing you to enjoy your new furniture now and pay over time.